Consumer Product Senior Specialist, Knowledge Management

*Applications must be submitted in English*  

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. 

WHO YOU’LL WORK WITH

You’ll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team and you’ll work with a variety of different Practices at Bain, broadening your skillset and leveraging industry knowledge across various industries and capabilities.

“Practices” are how we group and organize our solutions and products based on our clients’ industry or business function. They’re integral to how we win and deliver results to our clients and are a key strategic priority within our firm. 

The Consumer Products Practice is a global group that supports all major consumer goods categories like Food, Beverages, Beauty and Personal Care, Durables and Recreational products.  Along with being one of the flagship industry practices at Bain, this practice is recognized within the firm as a passionate, energetic and innovative team.

The Knowledge Management (KM) team plays a vital role in leveraging the expertise of our consulting staff, enabling us to achieve outstanding results for our clients. The Senior Specialist supports this effort by engaging with client case teams at both the start and conclusion of cases, addressing questions with Bain’s internal knowledge and capturing new insights gained during the process. They also manage existing knowledge, and pinpoint gaps to be addressed by future client case teams.

WHAT YOU’LL DO

• Equip the global consulting staff with relevant expertise and resource recommendations by mining the existing knowledge base and creating customized client-ready materials.
• Collaborate with practice team members to build expertise and lead the capture and sharing of the practice knowledge base as well as new product development within a specific industry or solution.
• Contribute to the development and execution of the practice strategy by analyzing practice performance, supporting practice meetings, and preparing experience sharing calls and publications.
• Use AI tools to accomplish portions of the role. Experiment with new and existing AI tools to improve work processes. 
• Actively contribute to the practice and broader PPK team by participating in global team trainings as well as providing coaching and development feedback to junior practice team members.

 ABOUT YOU 

• BA or equivalent undergraduate degree with strong academic credentials
• Preferred 2+ years of professional experience, ideally in a professional services firm environment, or in a Consumer Products company, with exposure to one or more of the following disciplines: knowledge management, research, strategic planning, business development, consulting, marketing, product development, and/or project management 
• You’re passionate about Consumer Products, eager to learn about industry dynamics
• You have demonstrated experience translating structured and unstructured data into clear, actionable business insights and executive-ready materials
• You have applied AI tools (e.g., generative AI, automation solutions) in a professional setting to enhance research, synthesis, or workflow efficiency — and can critically assess their strengths and limitations
• You proactively identify opportunities to improve processes, experiment with new technologies, and modernize knowledge workflows with an innovative and forward-looking mindset.
• You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities 
• Attentive to detail and very organized. You’re known for your high-quality work
• You can self-motivate and work autonomously, while appreciating guided coaching and collaborative teaming
• Superior customer service attitude 
• You keep a positive mindset and high levels of energy and enthusiasm
• Strong communication and presentation skills. You can engage with senior business executives and team with colleagues across the globe and in different time zones
• Strong proficiency in Microsoft Excel, PowerPoint, and Word