Skip to Content
  • オフィス

    オフィス

    北米・南米
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    ヨーロッパ・中東・アフリカ
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    アジア・オーストラリア
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    全てのオフィス
  • アルムナイ
  • メディア
  • お問い合わせ
  • 東京オフィス
  • Japan | 日本語

    地域と言語を選択

    グローバル
    • Global (English)
    北米・南米
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    ヨーロッパ・中東・アフリカ
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    アジア・オーストラリア
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    後で閲読、共有できるようにするためにブックマークしてください

    Explore Bain Insights
  • 業界別プラクティス
    メインメニュー

    業界別プラクティス

    • 航空宇宙、防衛、政府関連
    • 農業
    • 化学製品
    • インフラ、建設
    • 消費財
    • 金融サービス
    • ヘルスケア
    • 産業機械、設備
    • メディア、エンターテインメント
    • 金属
    • 採掘・鉱業
    • 石油、ガス
    • 紙、パッケージ
    • プライベートエクイティ
    • 公共、社会セクター
    • 小売
    • テクノロジー
    • 通信
    • 交通
    • 観光産業
    • 公益事業、再生可能エネルギー
  • 機能別プラクティス
    メインメニュー

    機能別プラクティス

    • カスタマー・エクスペリエンス
    • サステイナビリティ、 社会貢献
    • Innovation
    • 企業買収、合併 (M&A)
    • オペレーション
    • 組織
    • プライベートエクイティ
    • マーケティング・営業
    • 戦略
    • アドバンスド・アナリティクス
    • Technology
    • フルポテンシャル・トランスフォーメーション
  • Digital
  • 知見/レポート
  • ベイン・アンド・カンパニーについて
    メインメニュー

    ベイン・アンド・カンパニーについて

    • ベインの信条
    • 活動内容
    • 社員とリーダーシップ
    • プレス・メディア情報
    • クライアントの結果
    • 受賞歴
    • パートナーシップを結んでいる団体
    Further: Our global responsibility
    • ダイバーシティ
    • 社会貢献
    • サステイナビリティへの取り組み
    • 世界経済フォーラム(WEF)
    Learn more about Further
  • キャリア
    メインメニュー

    キャリア

    • ベインで働く
      キャリア
      ベインで働く
      • Find Your Place
      • ベインで活躍する機会
      • ベインのチーム体制
      • 学生向けページ
      • インターンシップ
      • 採用イベント
    • ベインでの体験
      キャリア
      ベインでの体験
      • キャリアストーリー
      • 社員紹介
      • Where We Work
      • 成長を後押しするサポート体制
      • アフィニティ・グループ
      • 福利厚生
    • Impact Stories
    • 採用情報
      キャリア
      採用情報
      • 採用プロセス
      • 面接内容
    FIND JOBS
  • オフィス
    メインメニュー

    オフィス

    • 北米・南米
      オフィス
      北米・南米
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • ヨーロッパ・中東・アフリカ
      オフィス
      ヨーロッパ・中東・アフリカ
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • アジア・オーストラリア
      オフィス
      アジア・オーストラリア
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    全てのオフィス
  • アルムナイ
  • メディア
  • お問い合わせ
  • 東京オフィス
  • Japan | 日本語
    メインメニュー

    地域と言語を選択

    • グローバル
      地域と言語を選択
      グローバル
      • Global (English)
    • 北米・南米
      地域と言語を選択
      北米・南米
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • ヨーロッパ・中東・アフリカ
      地域と言語を選択
      ヨーロッパ・中東・アフリカ
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • アジア・オーストラリア
      地域と言語を選択
      アジア・オーストラリア
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    メインメニュー
    Saved items (0)

    You have no saved items.

    後で閲読、共有できるようにするためにブックマークしてください

    Explore Bain Insights
  • 業界別プラクティス
    • 業界別プラクティス

      • 航空宇宙、防衛、政府関連
      • 農業
      • 化学製品
      • インフラ、建設
      • 消費財
      • 金融サービス
      • ヘルスケア
      • 産業機械、設備
      • メディア、エンターテインメント
      • 金属
      • 採掘・鉱業
      • 石油、ガス
      • 紙、パッケージ
      • プライベートエクイティ
      • 公共、社会セクター
      • 小売
      • テクノロジー
      • 通信
      • 交通
      • 観光産業
      • 公益事業、再生可能エネルギー
  • 機能別プラクティス
    • 機能別プラクティス

      • カスタマー・エクスペリエンス
      • サステイナビリティ、 社会貢献
      • Innovation
      • 企業買収、合併 (M&A)
      • オペレーション
      • 組織
      • プライベートエクイティ
      • マーケティング・営業
      • 戦略
      • アドバンスド・アナリティクス
      • Technology
      • フルポテンシャル・トランスフォーメーション
  • Digital
  • 知見/レポート
  • ベイン・アンド・カンパニーについて
    • ベイン・アンド・カンパニーについて

      • ベインの信条
      • 活動内容
      • 社員とリーダーシップ
      • プレス・メディア情報
      • クライアントの結果
      • 受賞歴
      • パートナーシップを結んでいる団体
      Further: Our global responsibility
      • ダイバーシティ
      • 社会貢献
      • サステイナビリティへの取り組み
      • 世界経済フォーラム(WEF)
      Learn more about Further
  • キャリア
    人気検索キーワード
    • デジタル
    • 戦略
    前回の検索
      最近訪れたページ

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      HBR.org

      How Agile Teams Can Help Turnarounds Succeed

      How Agile Teams Can Help Turnarounds Succeed

      Agile isn't just for tech companies and start-ups anymore. Modern crisis teams are turning from command-and-control systems to Agile management for full-scale turnarounds.

      著者:Darrell Rigby, Simon Henderson, and Marco D'Avino

      • min read

      記事

      How Agile Teams Can Help Turnarounds Succeed
      en

      This article originally appeared on HBR.org.

      Agile—the management approach that relies on small, entrepreneurial, close-to-the-customer teams—has a reputation that reflects its rapid adoption in software development. It’s for techies. It’s for hip Silicon Valley startups. It is most definitely not for big, old-line companies that are facing an existential crisis and require a full-scale turnaround. In that situation what you need is a clairvoyant dictator, someone who knows exactly what to do and can bring in the mercenaries to do it.

      Let’s look at these myths—for myths they are—in reverse order, dictator first.

      Contrary to conventional wisdom and Hollywood action movies, dictatorial management is ineffective in large-scale crises. Command-and-control systems work best when operations are stable and predictable, commanders have greater knowledge of operating conditions and potential solutions than their subordinates do, centralized decision makers can effectively handle peak decision volumes, and sticking to standard operating procedures is more important than adapting to change.

      Read More

      Agile Insights

      Agile Innovation techniques are spreading beyond software development to a wide range of industries and functions. Bain's Agile Insights explore how companies can adopt scrum thinking.

      None of these conditions exists in extreme events such as natural disasters, terrorist attacks, major military battle—or large-scale business turnarounds. The variability and unpredictability of events are too high for rigid directives. Experienced operators in the field have better knowledge and more current information than remote dictators or their mercenary agents do. Information overloads paralyze command centers, creating devastating bottlenecks. Standard operating procedures fail because the situations are by definition nonstandard.

      Managers who fall prey to the dictator-in-a-crisis myth pay a heavy price. Their responses to unexpected developments are slow and ill-informed (think of Hurricane Katrina, the Chernobyl meltdown, perhaps even the ongoing disaster at Sears). And their obvious lack of confidence in frontline employees will hinder growth long after the crisis passes.

      For these reasons, modern crisis teams are turning from command-and-control systems to more adaptive, agile approaches. We have worked with some of these teams, and we have observed several others. All are putting that “hip” methodology to work in exactly the places where so many people have believed it was inappropriate.

      An exemplar of the new approach is WorleyParsons, a global engineering and construction firm that specializes in oilfield and other energy-related projects. In 2015, the price of oil dropped dramatically. Demand for WorleyParsons’s services crashed, with oil and gas capital projects declining more than 50%. The company was suffering from lower revenue, declining margins, and a falling stock price. Large investments made when the market was growing, including several acquisitions, became a heavy debt load in the downturn.

      As the crisis intensified, management undertook successive rounds of cost cuts. But the organization’s energy and appetite for more cost-cutting was low. The company needed a new way of working, and when executives learned about agile they decided to try it. Instead of issuing directives from the top, frontline management identified and set up initiatives that eventually involved hundreds of teams throughout the organization. These teams changed their ways of working. They structured their work in sprints with a regimented process to arrive at key decisions. They utilized backlog prioritization, daily huddles, and the other tools of the agile trade. Senior leaders helped clear away obstacles and tracked the teams’ results.

      The agile approach injected a level of speed and accountability not found in many business turnarounds. The teams attacked the cost base from multiple angles. They reduced unnecessary work and process inefficiencies, proposing and then implementing everything from an overhaul of the firm’s IT infrastructure to a ban on business-class travel. Senior executives called on local teams to attack opportunities only they could see and address. Those teams accelerated responses to customers’ requests for proposals, fixed ineffective and inefficient heating and cooling systems, consolidated duplicative support functions among regional and global operations, and fully owned the outcomes.

      The results were both remarkable and quick. In the first 100 days, the firm increased its cash position by 20%, reduced its net debt, and registered a $120 million gain in anticipated profitability. After just one year, margins had increased by five percentage points, cost savings totaled $400 million (on an addressable cost base of $1.2 billion), and the stock price was up more than fourfold. Even more important, thousands of people had now participated in agile-based initiatives. They had learned new skills and gained new confidence. They were more and more focused on growing the top line and innovating, and launched new initiatives accordingly.

      Employing agile in this kind of context does require adapting some conventional practices, and it adds some risk. For example, agile teams usually aim to provide their members with sustainable lifestyles and have them work at a pace that they can maintain indefinitely. In a turnaround, teams may work unsustainable hours for several months at a time. In ordinary circumstances, agile teams usually create a working increment every one to four weeks. In a turnaround, tough circumstances sometimes require creating working increments in a single day. In general, agile teams may be required to make decisions faster and with less information than traditional teams.

      To mitigate such risks, agile turnaround leaders typically take five actions:

      • They communicate—even over-communicate—the strategic ambition to a broader range of people. Since leaders know they will be delegating far more decisions, they ensure that people making those decisions are fully aligned on what to do and why to do it. That way, how they do it can be flexible yet faithful to the strategy.
      • They serve as coaches, not commanders. In a turnaround, people are afraid to make mistakes, so they bring decisions to their boss. Strong leaders act as coaches and trainers to expand the quantity and quality of decision makers.
      • They strengthen lines of communication among the teams. To avoid becoming a bottleneck, they develop tools that help everyone see what all the teams are doing at any time.
      • They accelerate learning loops, emphasizing progress over perfection. They embrace unpredictability and don’t get slowed by excessive precision. Adequate approximations will do.
      • They shift measurement and reward systems to larger teams. One of the biggest problems in a crisis is that people focus on doing what is best for the individuals they know and trust—which often means people in their own silos. Effective turnaround leaders enlarge circles of trust and collaboration.

      In a conventional turnaround, a small team of people at the top tries to figure out a company’s problems and make the necessary changes. In an agile turnaround, hundreds or even thousands of employees attack those problems at the root—and are learning skills they can put to work when the company recovers. The agile approach is indisputably better.

      Darrell K. Rigby is a partner in the Boston office of Bain & Company and heads the firm’s global innovation practice. Simon Henderson is a Bain partner based in Sydney and the global leader of Bain Accelerated Transformation. Marco D’Avino is a Bain partner based in Sydney and a leader in Bain Accelerated Transformation.

      著者
      • Headshot of Darrell Rigby
        Darrell Rigby
        パートナー, Boston
      • Headshot of Simon Henderson
        Simon Henderson
        パートナー, London
      • Headshot of Marco D'Avino
        Marco D'Avino
        パートナー, Rome
      関連するコンサルティングサービス
      • Digital
      • アジャイル
      • 業績改善
      アジャイル
      Agile at Scale

      Agile innovation teams are more productive, higher in morale and faster to market. Here’s how to launch hundreds, even thousands of them.

      詳細
      組織
      Bureaucracy Can Drain Your Company’s Energy. Agile Can Restore It.

      With four steps, Agile practitioners can free organizations from the iron cages of bureaucracy.

      詳細
      業績改善
      Why Successful Transformations Depend on Frontline Ownership

      Energizing the front line and leveraging cross-functional expertise can help you overcome the complexity (and disappointment) that often befall transformation efforts.

      詳細
      アジャイル
      Matthew Meacham: Overcoming the Existential Crisis in Consumer Goods

      Bain Partner Matthew Meacham discusses how large brands can take a two-pronged approach to thrive now and in the future.

      詳細
      アジャイル
      Purposeful Business the Agile Way

      Turn squishy debates into concrete action.

      詳細
      First published in 7月 2018
      Tags
      • Digital
      • アジャイル
      • アジャイル
      • 業績改善

      クライアント支援事例

      Digital Bain and Bosch Connected Industry Team Up to Help Automaker Build a New Plant Based on Industry 4.0 Technology

      ケーススタディを見る

      業績改善 Lean Six Sigma solves a commercial bank's growth problem

      ケーススタディを見る

      業績改善 Turning bottlenecks into growth opportunities

      ケーススタディを見る

      お気軽にご連絡下さい

      私達は、グローバルに活躍する経営者が抱える最重要経営課題に対して、厳しい競争環境の中でも成長し続け、「結果」を出すために支援しています。

      Digital is a service mark of Bain & Company, Inc.

      ベインの知見。競争が激化するグローバルビジネス環境で、日々直面するであろう問題について論じている知見を毎月お届けします。

      *プライバシーポリシーの内容を確認し、合意しました。

      プライバシーポリシーをご確認頂き、合意頂けますようお願い致します。
      Bain & Company
      お問い合わせ Sustainability Accessibility Terms of use Privacy Cookie Policy Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      お問い合わせ

      How can we help you?

      • ビジネスについて
      • プレス報道について
      • 採用について
      全てのオフィス