The CHRO role has long combined leadership of the HR function with shaping the talent agenda. Today, it extends much further—driving broader business transformation, enabling cross-functional execution, and strengthening culture while sustaining engagement amid rising employee expectations and greater workforce mobility. AI is accelerating these shifts, by reshaping how work gets done, how operating models are structured, and how talent is deployed and developed.
As a result, the CHRO mandate has expanded to orchestrate a more dynamic, data-driven workforce that can continuously adapt to evolving business needs.
Resources for CHROs
Role Support
Receive resources and guidance from Bain experts to thrive as a CHRO.
Solutions
Leverage our broad set of offerings to help meet your CHRO agenda.
Perspectives
See the latest thought leadership and guidance for people leaders.
Community
Connect with other CHROs in small, high-impact forums for discussion and ideas.
Reach out to your Bain partner (For members only)
CHRO Insights on AI and Talent
Analyst Recognition
Analyst Recognition
We’ve been recommended by IDC MarketScape as a leader in both employee experience and worldwide people and organizational consulting services.
Our CHRO Offerings
Our CHRO Offerings
Leader of the HR Function
HR Operating Model
Design and implement a modern HR model that is agile, business-aligned, and built for speed and scale.
People Analytics
Embed advanced analytics to enable data-driven talent decisions and drive workforce insights across the organization.
AI-Driven HR Processes
Use agentic AI, GenAI, and automation to simplify core HR processes and unlock greater speed, personalization, and impact.
Driver of the Talent Agenda
Winning Culture
Refresh purpose, values, and beliefs, and launch culture change through leaders.
Leadership Team Effectiveness
Build alignment and effectiveness of the top executive leadership team.
People Value Proposition
Define what the company stands for as an employer and how to meet workforce needs.
Talent Strategy
Translate the enterprise strategy into talent priorities and requirements.
Enabler of the Enterprise Strategy
Strategic Workforce Planning
Ensure workforce is skilled and sized to dynamically meet upcoming demands.
Skills-Based Talent Management
Align workforce skills to current and future business goals.
Macro Structure
Align business boundaries with drivers of value in the market.
Strategy into Action/Mission Teams
Accelerate capability building and innovation with outcome-driven teams.
