Purpose is a company’s ultimate “why,” an articulation of why it exists and what it hopes to contribute to the world. Purpose-driven organizations don’t just inspire, they also outperform—by a factor of 10.
Purpose-driven companies earn customer and employee loyalty and trust by imbuing all actions with intention. In doing so, they inspire us—to buy their product, join their team, and do better for the world. Increasingly, establishing one’s purpose is also a business imperative. Our research shows that purpose-led companies outperform the S&P 500 by a factor of 10. And as baby boomers retire, Gen Xers and millennials are resetting the corporate agenda, demanding that companies focus more intently on doing right by customers, the environment, diversity and inclusion, and other social concerns. They don’t just want to know what companies do— they want to know what companies are for.
Purpose provides the guardrails for your response. It lays the foundation for key decisions across several pillars—customer, employee, ecosystem, financial and global—and shapes everything from your product to your policies. Whether you’re seeking Culture Change, Full Potential Transformation, Customer Experience Transformation or another approach to improving your company’s potential, Purpose is the essential groundwork.
We’ll help you uncover, probe, and clearly define your purpose—and then embed it in all your business decisions. Our corporate purpose consultants bring expertise in business strategy; a proven track record of helping companies shape their approach to customer centricity, culture, sustainability, and DEI; and experience redefining our purpose. The result is an approach that allows you to accomplish the below.
We’ll guide you in those decisions, push you to get results, and ultimately allow you to “walk the talk,” ensuring that you won’t simply state your purpose—you’ll live it.