ベインのウェブサイトは、ユーザーの、利便性の向上、と機能改善のために、クッキーを使用しています。詳細は、弊社のプライバシーポリシーをご参照ください。このサイト閲覧を継続されることで、クッキーの使用についてご了承いただいたことになります。

Jeff Katzin

Partner, New York

Media and telecom expert with more than 10 years’ experience advising both public companies and private equity clients.

Jeff

専門分野

Highlights

  • Deep focus on network service providers, television, film distribution and home entertainment
  • Capability emphases on customer experience, customer service, marketing excellence and transformation

Jeff Katzin is a partner in our Telecommunications, Media & Technology (TMT) and Customer Strategy & Marketing practices, based in New York.

Jeff advises both public companies and private equity investors on customer experience, performance improvement, marketing excellence and transformation. His recent client work has focused on network service providers, television, film distribution and home entertainment.

He is also deeply versed in the Net Promoter System® (NPS), contact center optimization, and Zero-based Redesign (ZBR).

Prior to joining the firm in 2011, he worked as a consultant for another top firm, advising leading non-profits, colleges and universities on investment strategy.

He holds an MBA from Harvard Business School and a bachelor’s degree in economics from Tufts University.

Jeff serves on the board of the Broome Street Academy Charter High School.

Recent Insights

お気軽にご連絡下さい

私達は、グローバルに活躍する経営者が抱える最重要経営課題に対して、厳しい競争環境の中でも成長し続け、「結果」を出すために支援しています。