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Hospital turnaround stems doctor defections

This academic hospital was experiencing declining volumes and had become unprofitable. Physicians were leaving. Bain developed a turnaround strategy that included quick wins to stabilize the situation and focused the company on three strategic market segments. The plan reversed the tide of physician departures and resulted in significant financial improvement.

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The Situation

  • Academic Medical Center (AMC)* was experiencing declining volumes and had become unprofitable
  • Employed physicians were departing due to growing distrust of the hospital administration
  • Lack of profitability was creating a negative cycle of under-investment and further losses

Our Approach

Identify a few pockets of attractive business to focus the organization

Our Recommendations

Focus on three strategic market segments and six initiatives

The Results

Stabilize the organization with significant financial results

 

* We take our clients' confidentiality seriously. While we've changed their names, the results are real.

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